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About Shepler's MD ReSolutions
Believe it or not Texas Workers' Compensation services are among the best third-party payor services health care providers can perform. Don't let the carriers convince you otherwise. If you have unpaid Workers' Compensation bills, Shepler's MD ReSolutions has what you need to get paid.
Call 972-946-2144 to schedule a Consultation
Shepler's MD ReSolutions offers services from Medical Fee Dispute Resolution through Contested case Hearings. We get your valid claims paid!
​These processes require a great deal of time; time a busy practitioner cannot spare. Shepler's MD ReSolutions does the preparation, makes the presentation, and secures the payment.
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Preparation, Presentation, Payment!
Shepler's MD ReSolutions understands the Workers' Compensation billing process. We understand the dispute process, and we know how to get PAID.
Medical Fee Dispute Resolution (MFDR)
After you have appealed your disputes to the carrier in the form of requests for reconsideration without a satisfactory outcome, your next step is to appeal your unpaid workers' compensation bills to the Division of Workers' Compensation (DWC).
Benefit Review Conference (BRC)
As a provider of health care to injured workers in Texas you have the right to be included during an injured worker's dispute and you may even initiate this level of proceeding when the injured worker does not.
A BRC officer is NOT an attorney and the BRC is informal. Shepler's MD Resolutions has successfully secured payment for providers through BRC on many occasions. We have even secured payments from insurance carriers for services in which the claim was not compensable. Our thorough knowledge of the law and the rules related to Texas Workers' Compensation is invaluable to our success.
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Contested Case Hearings (CCH)
A Contested Case Hearing is a formal administrative hearing before a hearing officer, who is a licensed attorney in the State of Texas. At the level of a CCH you must be familiar not only with the rules and laws of The Texas Workers' Compensation Act but also the processes and procedures related to the hearing.
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Arbitration
You may choose to forego a CCH in favor of Arbitration. Arbitration in this setting is heard by a DWC appointed neutral arbitrator. The arbitrator's decision is final and binding. An Appeal of Arbitration WILL require the services of a licensed attorney.
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Appeals Panel Decisions
Following a CCH a carrier may appeal the CCH decision to the Appeals Panel. While there is no requirement to present to the Appeals Panel a reversal of decision or a Reman to CCH may occur.
Upon a reversal you have the right to appeal to a court of competent jurisdiction. In this case scenario you will need the services of a licensed attorney. If remanded and a second CCH is required, Shepler's MD Resolutions is also required to appear.
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Reviews/references
"I have had the pleasure of knowing and working with Mrs. Shepler since 2011. During that time, she has demonstrated a multitude of skill sets and talents that have benefitted her as well as our firm. Her relationships with physicians under my supervision was always rewarding, and she always maintained the objectives of the organization with purity and kindness. It is my honor and pleasure to give Shirley E. Shepler one of my highest references. Shirley will work very hard to accomplish her objectives."
Dr. Gregory P. Ennis, M.D., MRO
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"I wanted to take this time to let you know how much I value our working relationship over these last 13 years. You have always provided Solar Turbines with great customer service. When we have neede3d support, you have been responsive within 12 hours of our requests. It's been a pleasure working with you and glad to know I had someone like you to count on for reports."
-Dena R, Administrator
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​"I am delighted to provide a glowing review of Shirley Shepler's performance! Her dedication, professionalism, and quick response to inquireies are unmatched. It's a pleasure to collaborate with someone of your caliber, and I look forward to continuing our partnership."
-Gwen W, Big D Concrete
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"Shirley Shepler has played a vital role in the success of our company's drug and alcohol program. She has great communication skills and responds promptly to emails. In addition, she provides excellent customer service, and we can rely on her to ensure that the coordination of services run smoothly. This is very important for our company because the Solar Medical Department is not often onsite at district meeting events. I appreciate Shirley's attentiveness."
-Elaine T, RN Field Ops
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​"I congratulate you on 12th year at EcCare Health Center. It is no wonder that you have been there so long. My experience with you is that you are a knowledgeable and capable person. You are very easy to communicate with and always quick to answer phone calls and emails. I feel that you are a resource for me in this industry and always willing to share your knowledge."
-Cindy T., Clinic Administrator
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"I have had the pleasure of working with Shirley over the last 12 years in the capacity of Post Offer Employee Testing for BTE/Briotrix Health. She has always been responsive to Briotrix Health requests. Shirley is positive and a pleasure to work with."
-Kassie M, Program Manager- Network Training & QA
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"As an Industrial Health Nurse, it has been great partnering with EcCare for their services such as drug and alcohol screens, DOT Physical, fit testing etc. Shirley Shepler has been our point of contact at EcCare and she is knowledgeable in every aspect of her job as far as I am concerned. She is able to answer out questions and is quick to assist us with anything we need at a moment's notice."
-Martha D, Safety Specialist/Industrial Health Nurse
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"While working with Ms. Shepler she acted immediately, courteously and professionally to accommodate my requests. Within 1 day she had the job started and completed it within 7 days. Giving your word...that's old school service. I would not hesitate to refer Shirley Shepler to knock out billing/compliance problems."
-Kelly H, Owner
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"I have gotten to know Mr. Shepler through the Division of Workers' Compensation dispute process and an adversary and as a friendly acquaintance. Mr. Shepler is knowledgeable, persistent, and energetic in protecting the rights of his employer and injured workers treated by his employer." -Tommy L., attorney
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"As is so crucial in legal work, Mr. Shepler has demonstrated the ability to quickly learn and present complex legal issues. I know he has successfully developed, argued and prevailed in administrative hearings with regard to complexities in the insurance code and how that relates back to the labor code. Because of this, he has been able to provide valuable input and feedback, which leads me to believe that every day he works hard to set a positive example for others around him. I can say with 100% certainty, I would gladly accept the opportunity to have Mr. Shepler as part of my group of legal advocates now or anytime in the future."
-J.L. Harris
Brian and Shirley Shepler are the Owners/Operators of Shepler's MD ReSolutions.
The Shepler's have been involved in health care since 1984.
Shepler's MD ReSolutions handles medical billing dispute(s) and collections problems.
Shepler's MD ReSolutions also provide notary, transcription and scoping services.
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Preparation, Presentation, Payment!
Hours of Operation
Monday-Friday: 8am to 5pm
Saturday: 9am to 12 noon
Sunday: Closed
972-214-2144
469-315-9500
